When Customer Data Leaks… Trust Is the First Casualty.

A fast-growing D2C brand stored customer data on a misconfigured cloud server.

Hackers found it.

And suddenly, names, phone numbers, emails, addresses, and order histories were exposed online.

The fallout was brutal:

• ₹95 lakhs spent on damage control

• Angry customers demanding refunds

• Scam calls & fake refund messages

• Forensic IT investigations

• Long-term brand damage

In e-commerce, one configuration mistake can turn into a crisis.

This is where Cyber Liability Insurance steps in:

✔ Customer notification & compliance

✔ PR and reputation management

✔ Legal defence

✔ Data recovery

✔ Third-party liability claims

Your data is your biggest asset — and your biggest risk.

Cyber insurance protects both.